Shipping policy

 

Shipping Policy

Thank you for shopping with Athletude! We’re committed to getting your order to you as quickly and smoothly as possible.


📦 Processing Time

  • All orders are processed within 2-5 business days (excluding weekends and public holidays).

  • Once your order is shipped, you’ll receive a confirmation email with tracking information.


🚚 Shipping Within Australia

We offer standard and express shipping via trusted carriers like Australia Post.

Shipping Method Estimated Delivery Time Cost
Standard Shipping min 3–7 business days FREE on orders over $100 $8.95 flat rate under $100
Express Shipping min 1–3 business days $12.95 flat rate

Delivery times may vary depending on your location.


🌍 International Shipping

We currently offer international shipping to select countries.

Region Estimated Delivery Time Cost
New Zealand 5–10 business days $14.95 flat rate
Rest of World 7–15 business days Calculated at checkout

International orders may be subject to customs duties or taxes. These are the responsibility of the customer.


📦 Order Tracking

You’ll receive a tracking number via email once your order has been dispatched. Use it to monitor your delivery in real time.


📬 Missed or Delayed Deliveries

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.


Questions?

Need help with your order? Reach out to us anytime at [your customer support email], and we’ll be happy to assist.


Let me know if you'd like this formatted for your Shopify store backend or need a return/refund policy too.